Does your radio or data communications system not perform as or where it is expected to support mission-critical field staff — leaving those who depend on it in harm’s way? Are your technicians able to properly troubleshoot and resolve recurring issues? Are the systems integrators still available to address issues in a timely manner?
It’s a common problem that technicians can diligently replace failed components and troubleshoot many problems but struggle when it comes to determining root causes related to the design and implementation or to environmental changes. You need engineers with experience in wireless network design and backhaul to identify an effective corrective action that actually resolves the issues.
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